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Last updated: 08/01/26 1. Introduction and Legal Effect These Terms and Conditions (“Terms”) govern your access to and use of the C&J Strength website, together with any associated content, products, services, platforms, or communications operated under the C&J Strength name or any related sub-brands. By accessing, browsing, using, registering with, or purchasing from this website, you confirm that you have read, understood, and agree to be legally bound by these Terms in full. If you do not agree to these Terms, you must not access or use this website or any related services. 2. About Us C&J Strength operates within the United Kingdom and provides training-related educational content, coaching services, digital products, and related offerings. References to “we”, “us”, or “our” refer to C&J Strength. References to “you” or “your” refer to the user, visitor, or client accessing the website or services. 3. Scope of These Terms These Terms apply to all visitors to the website, including individuals accessing free content and prospective clients. Certain paid services are governed by separate contracts, checkout terms, or service-specific agreements, which will be presented prior to purchase. Where applicable, those agreements operate alongside these Terms. 4. Informational and Educational Use Only All content provided via this website is made available for general informational and educational purposes only. Nothing on this website constitutes, or is intended to constitute, medical advice, physiotherapy, diagnosis, treatment, rehabilitation, or any form of regulated healthcare service. Any reliance placed on website content is done entirely at your own risk. 5. Health and Medical Disclaimer Strength training, weightlifting, and physical exercise involve inherent risks, including the risk of serious injury. By using this website, you acknowledge that you are responsible for your own health and physical condition and should seek appropriate medical advice before engaging in any physical activity if you have concerns or pre-existing conditions. To the fullest extent permitted by law, C&J Strength accepts no responsibility for injury, illness, loss, or damage arising from reliance on website content. 6. Assumption of Risk You acknowledge that physical training carries risks that cannot be entirely eliminated and that injuries may occur despite appropriate care or instruction. You voluntarily assume all risks associated with accessing training-related content or services provided by C&J Strength, whether such risks are known or unknown. 7. Limitation of Liability To the maximum extent permitted under UK law, C&J Strength shall not be liable for any loss or damage, whether direct or indirect, arising out of or in connection with use of the website, reliance on content, or participation in training activities. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law. 8. Results Disclaimer Any references to outcomes, performance improvements, or results are illustrative only. C&J Strength makes no guarantees regarding strength gains, performance improvements, injury prevention, or competitive outcomes. Individual results will vary. 9. User Responsibilities You are responsible for ensuring the accuracy of information you provide and for applying any training guidance in a safe and appropriate manner. C&J Strength is not responsible for consequences arising from inaccurate, incomplete, or misleading information provided by you. 10. Paid Services Where paid services are offered, additional terms apply. These may include coaching agreements, programme terms, or subscription conditions. By purchasing a paid service, you agree to be bound by those additional terms. 11. Payments and Refunds All prices are displayed in GBP unless stated otherwise. Unless expressly stated, digital products are non-refundable once accessed, subscriptions are billed on a recurring basis, and unused time is non-refundable. 12. Intellectual Property All content on this website, including text, images, videos, programmes, branding, and training materials, is the intellectual property of C&J Strength or its licensors. You are granted a limited, personal, non-transferable licence to access content for personal use only. 13. Community Conduct Where community features are provided, users must behave respectfully and refrain from posting misleading, harmful, or unlawful content. C&J Strength reserves the right to remove content or restrict access at its discretion. 14. Affiliate and Referral Arrangements Participation in any affiliate or referral programme is subject to separate terms. C&J Strength reserves the right to modify commission structures or terminate participation where these Terms are breached. 15. Indemnity You agree to indemnify and hold harmless C&J Strength against any claims, losses, damages, or expenses arising from your use of the website or breach of these Terms. 16. Suspension and Termination C&J Strength reserves the right to suspend or terminate access to the website or services where these Terms are breached. 17. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. 18. Sever ability If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. 19. Entire Agreement These Terms constitute the entire agreement between you and C&J Strength in relation to use of the website. Contact For legal or contractual enquiries: [email protected] Private Policy last updated: 08/01/26 1. Introduction This Privacy Policy explains how C&J Strength (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you interact with our website, services, products, and platforms. We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or services, you acknowledge and accept the practices described in this Privacy Policy. 2. Who We Are (Data Controller) C&J Strength is the data controller responsible for your personal data. Contact details: Email: [email protected] 3. What Personal Data We Collect We may collect and process the following categories of personal data: • Identity data (such as name or username) • Contact data (such as email address) • Transaction data (such as purchase history) • Account data (such as login details) • Technical data (such as IP address, browser type, device information) • Usage data (such as how you use the website) • Marketing and communication preferences • Any information you voluntarily submit via forms, emails, comments, or messages We do not intentionally collect special category data (such as medical information). If such data is voluntarily provided, it is provided at your own discretion. 4. How We Collect Your Data We collect data through: • Website forms and registrations • Purchases and checkout processes • Subscriptions and memberships • Email communications • Community interactions • Cookies and tracking technologies • Third-party platforms integrated with our services 5. Legal Basis for Processing We process personal data under the following lawful bases: • Performance of a contract • Legitimate business interests • Legal obligations • Consent (where required) You may withdraw consent at any time where processing is based on consent. 6. How We Use Your Data We use your data to: • Provide and manage services and products • Process payments and subscriptions • Communicate with you • Provide customer support • Improve website functionality and content • Send marketing communications (where permitted) • Maintain security and prevent misuse • Comply with legal obligations 7. Marketing Communications We may send marketing communications where you have opted in or where permitted under UK law. You may opt out at any time using unsubscribe links or by contacting us directly. 8. Cookies and Tracking Our website uses cookies and similar technologies to improve user experience, analyse performance, and deliver relevant content. You may control cookies through your browser settings. Disabling cookies may affect website functionality. 9. Third-Party Services We may share data with trusted third parties including: • Payment processors • Email marketing platforms • Course hosting platforms • Analytics providers • Website hosting services These providers only process data under our instructions and are required to maintain appropriate security measures. We do not sell your personal data. 10. Data Storage and Security We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and data transmission over the internet is done at your own risk. 11. Data Retention We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting obligations. When data is no longer required, it is securely deleted or anonymised. 12. Your Rights Under UK GDPR You have the right to: • Access your personal data • Request correction of inaccurate data • Request erasure of your data • Object to processing • Request restriction of processing • Request data portability • Withdraw consent at any time To exercise these rights, contact us using the details provided. 13. Complaints If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). 14. Children’s Data Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. Any services for individuals under the age of 18 will be directed through the eyes of the parents or carers 15. External Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. 16. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be published on our website. 17. Contact For privacy-related enquiries: [email protected] Medical Disclaimer, Assumption of Risk and Limited Liability Last updated: 08/01/26 1. Introduction This Medical Disclaimer, Assumption of Risk and Limitation of Liability (“Disclaimer”) applies to all content, products, services, and interactions provided by C&J Strength (“we”, “us”, “our”), including but not limited to coaching services, courses, training programmes, consultations, digital products, memberships, community content, videos, written materials, social media content, and website information. By accessing, viewing, purchasing, or using any content or services provided by C&J Strength, you acknowledge that you have read, understood, and agreed to the terms of this Disclaimer. 2. No Medical Advice The information provided by C&J Strength is for educational and informational purposes only. We do not provide medical advice, diagnosis, or treatment. Nothing on our website, platforms, products, or services should be considered or relied upon as medical advice or as a substitute for consultation with a qualified medical professional. You should always consult a GP, physician, physiotherapist, or other qualified healthcare professional before starting any training programme, exercise routine, or nutritional strategy. 3. Fitness, Training & Physical Activity Risk Physical training, exercise, and performance-based activities involve inherent risks, including but not limited to: Musculoskeletal injury Joint, tendon, or ligament damage Cardiovascular strain Exacerbation of existing medical conditions Temporary or permanent injury You acknowledge and understand that participation in any physical activity carries an inherent risk of injury, illness, or harm, even when performed correctly and under guidance. 4. Assumption of Risk By engaging with any content or services provided by C&J Strength, you voluntarily assume all risks associated with your participation, whether such risks are known or unknown, foreseeable or unforeseeable. You accept full responsibility for: Your health and physical condition Your training decisions Your execution of any exercises or programmes Any outcomes resulting from your participation 5. Individual Responsibility You acknowledge that: All training responses are individual Results are not guaranteed You are solely responsible for modifying or discontinuing activities as required You agree to immediately stop any activity that causes pain, discomfort, dizziness, or other adverse symptoms and to seek appropriate professional advice. 6. Limitation of Liability To the maximum extent permitted by law: C&J Strength shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of our content or services, including but not limited to injury, illness, loss of earnings, loss of data, or reputational damage. Nothing in this Disclaimer excludes or limits liability for: Death or personal injury caused by negligence Fraud or fraudulent misrepresentation Any liability that cannot be excluded under UK law 7. Release & Waiver You hereby release, waive, and discharge C&J Strength, its owners, contractors, affiliates, and representatives from any and all claims, demands, or causes of action arising from your participation in training or use of content, except where prohibited by law. 8. No Guarantees We make no guarantees regarding outcomes, performance improvements, injury prevention, or results of any kind. All examples, testimonials, and performance references are illustrative only and do not constitute promises or assurances. 9. Third-Party Content & Platforms We are not responsible for content, advice, or services provided by third parties, including platforms, payment processors, or embedded tools. Your interaction with third-party services is governed by their respective terms. 10. Applicability to Free & Paid Content This Disclaimer applies equally to: Free content Paid content Public platforms Private platforms One-to-one and group interactions 11. Updates & Amendments We reserve the right to amend this Disclaimer at any time. Continued use of our services constitutes acceptance of any updated terms. 12. Governing Law This Disclaimer shall be governed by and construed in accordance with the laws of England and Wales. 13. Contact For questions regarding this Disclaimer, contact: [email protected] Refunds and Cancellations Policy Last updated: 08/01/26 1. Overview This Refund & Cancellation Policy applies to all products and services sold by C&J Strength, including but not limited to coaching services, courses, training programmes, consultations, and digital products. By purchasing any product or service from C&J Strength, you agree to the terms outlined in this policy. This policy should be read alongside our Terms & Conditions and any separate agreements entered into at the point of purchase. 2. Coaching Services – 28 Day Money Back Guarantee We offer a 28-day money back guarantee on coaching services, subject to the following conditions: The refund request must be submitted in writing within 28 calendar days of the coaching start date. The guarantee applies only to first-time coaching clients. Refunds cover coaching fees paid up to the point of cancellation. Any services already delivered (including programming, consultations, or feedback) are deemed to have been provided in good faith. We reserve the right to refuse refunds where: The client has failed to engage with the coaching process. The client has breached the coaching agreement. The refund request is made after the 28-day period. 3. Courses – 7 Day Money Back Guarantee Digital courses are eligible for a 7-day money back guarantee, subject to the following: Refund requests must be submitted within 7 calendar days of purchase. The course must not have been substantially completed or downloaded in full. Access to the course will be revoked immediately upon refund approval. We reserve the right to refuse refunds where: There is evidence of content misuse, duplication, or redistribution. The refund is requested outside the 7-day window. 4. Custom Programmes, Pre-Made Programmes & Consultations – 12 Hour Refund Window Custom training programmes, pre-made programmes, and consultations are eligible for a 12-hour refund window only. Conditions: Refund requests must be submitted within 12 hours of purchase. Once programme delivery has begun, or a consultation has taken place, refunds will not be issued. Custom programmes are considered bespoke digital products and are created specifically for the purchaser. After 12 hours, all sales are final. 5. Digital Products – General Rule All digital products are considered delivered once access is granted or files are made available. Due to the nature of digital content, refunds are not guaranteed and are issued strictly at our discretion outside the stated refund windows. 6. Memberships & Subscriptions Memberships may be cancelled at any time unless otherwise stated. Cancellation prevents future billing but does not entitle the user to a refund for the current billing period. Access remains active until the end of the paid billing cycle unless otherwise specified. 7. Chargebacks & Disputes We encourage customers to contact us directly before initiating a chargeback. Unauthorised chargebacks may result in: Immediate termination of access Suspension of accounts Recovery of fees incurred as a result of the dispute 8. How to Request a Refund Refund requests must be submitted via: [[email protected] Requests must include: Full name Email Address Purchase date Product or service purchased Reason for refund 9. Amendments We reserve the right to amend this Refund & Cancellation Policy at any time. Updates will be published on this page. 10. Governing Law This policy is governed by and construed in accordance with the laws of England and Wales. Cookie Policy Last updated: 08/01/26 1. Introduction This Cookie Policy explains how C&J Strength (“we”, “us”, “our”) uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy. 2. What Are Cookies Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide information to site owners. 3. Types of Cookies Cookies generally fall into the following categories: • Strictly necessary cookies • Functional cookies • Performance and analytics cookies • Marketing and advertising cookies 4. Cookies We Use Our website is built using Leadpages. As far as we are aware, we do not intentionally use marketing or advertising cookies on our website. The cookies used fall into the following categories: Strictly Necessary Cookies These cookies are essential for the website to function correctly. They enable core features such as page navigation, security, and form submissions. These cookies cannot be disabled. Embedded and Third-Party Content Some pages may include embedded content (such as payment forms, videos, or external tools). These third parties may set cookies independently of us. We do not control these cookies directly. 5. Analytics We may use basic analytics tools to understand website performance and usage. Where analytics cookies are used, they are either anonymised or minimal and used solely to improve site functionality. We do not use analytics for advertising or behavioural profiling. 6. Marketing Cookies We do not use marketing or retargeting cookies on our website. If this changes in the future, this policy will be updated and appropriate consent mechanisms will be implemented. 7. Managing Cookies You can control and manage cookies through your browser settings. You may block or delete cookies at any time. Please note that disabling cookies may affect website functionality. 8. Consent By continuing to use our website, you consent to the use of strictly necessary cookies. Where required by law, consent for non-essential cookies will be requested. 9. Changes to This Policy We may update this Cookie Policy from time to time. Any changes will be published on this page. 10. Contact For questions about this Cookie Policy, contact: [email protected]